By matching reorder timing to each customer's real rhythm instead of a fixed day-30 blast, Coastal lifted repeat revenue 22% against a holdout group, with no increase in send volume.
Reorder prompts timed per product lifted the repeat rate 17% versus a holdout, with discounts only where they changed behavior.
Cross-sell matched to each customer's first product raised AOV 14%, recommending the next step in the routine instead of a best-seller block.
Asking proven repeat buyers at the right moment, instead of everyone at checkout, lifted subscription conversions 19%.
Winback timed to each customer's real lapse point recovered 12% of drifting customers the brand had written off.
Reorder, cross-sell, and winback working together lifted measured LTV 16% across the customer base in one quarter.
One agency rolled LTVera across nine client brands in a month, with lift reporting they could hand straight to clients.