End User License Agreement

This End User License Agreement (this “EULA”) is a contract between LTVera, Inc. (“LTVera”) and the individual or entity that accesses or uses the LTVera platform (“Customer,” “you”). By installing, accessing, or using the platform, you agree to this EULA. If you are entering into it on behalf of an organization, you represent that you have authority to bind it. This EULA supplements, and is subject to, your order or subscription agreement and our Terms of Use.

1. License grant

Subject to this EULA and payment of applicable fees, LTVera grants Customer a non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the platform during the subscription term, solely for Customer’s internal business purposes and in accordance with the documentation and your plan.

2. License restrictions

Customer will not, and will not permit any third party to:

• copy, modify, or create derivative works of the platform;
• reverse engineer, decompile, or attempt to derive source code, models, or underlying ideas;
• rent, lease, sell, sublicense, distribute, or provide the platform to third parties as a service bureau;
• remove or obscure any proprietary notices;
• access the platform to build a competing product, or to benchmark without authorization;
• use the platform in violation of law or applicable platform or channel policies; or
• exceed the usage limits of your plan or circumvent technical restrictions.

3. Accounts and authorized users

Customer is responsible for its accounts, the acts and omissions of its authorized users, and maintaining the confidentiality of credentials. Customer must promptly notify LTVera of any unauthorized use.

4. Customer data

As between the parties, Customer owns its Customer Data. Customer grants LTVera the right to host and process Customer Data to provide and improve the platform, including to train and improve models, as described in our Terms of Use and Privacy Policy. Customer represents that it has the rights and consents necessary to provide Customer Data and to permit those uses.

5. Ownership

LTVera and its licensors retain all right, title, and interest in and to the platform, including all software, models, and intellectual property rights. No rights are granted except as expressly stated in this EULA. Feedback Customer provides may be used by LTVera without restriction.

6. Fees

Customer will pay the fees set out in its order or plan. Except as required by law or expressly stated, fees are non-refundable and exclusive of taxes. Details of pricing are described at ltvera.com/pricing or in your order.

7. Term and termination

This EULA applies for the duration of your subscription term and any renewals. Either party may terminate for material breach that is not cured within 30 days of notice. LTVera may suspend access for non-payment or for use that threatens the security or integrity of the platform. On termination, the license ends and Customer must stop using the platform; provisions that by their nature should survive will survive.

8. Confidentiality

Each party may receive confidential information of the other. The receiving party will use it only to perform under this EULA and will protect it with reasonable care, except where disclosure is required by law. The platform and its non-public features are LTVera’s confidential information.

9. Warranties and disclaimer

Except as expressly stated in a written agreement, the platform is provided “as is” and “as available.” To the maximum extent permitted by law, LTVera disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, and does not warrant uninterrupted or error-free operation or any specific business result.

10. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenue. LTVera’s total liability under this EULA will not exceed the total fees paid by Customer in the twelve (12) months before the claim. These limits do not apply to Customer’s payment obligations or to either party’s liability that cannot be limited by law.

11. Indemnification

Customer will indemnify LTVera against claims arising from Customer Data, Customer’s use of the platform in breach of this EULA, or Customer’s violation of law or third-party rights.

12. Export and compliance

Customer will comply with applicable export control and sanctions laws and will not use or provide access to the platform in violation of them.

13. Governing law and disputes

This EULA is governed by the laws of the State of California, without regard to conflict-of-laws rules. The dispute-resolution, arbitration, and class action waiver provisions in our Terms of Use apply to this EULA.

14. General

Customer may not assign this EULA without LTVera’s consent; LTVera may assign it without restriction. This EULA, with your order and our Terms of Use and Privacy Policy, is the entire agreement regarding the platform. If any provision is unenforceable, the rest remains in effect. Notices may be given by email or in-product.

15. Contact

Questions about this EULA? Contact us at [email protected].